New RM Neon Community to light up engagement amongst peers and people.

Author Image - Phil Middlemass

By Phil Middlemass

Our Creative Director giving his opinion on 17 years in the digitial industry working with leading brands and companies

RM Communities is the meeting place for customers to discuss their products and services. They required a new theme for their RM Neon Community that would enable Customers to engage with their peers and people who share professional interests and challenges.

RM has been the leading provider of ICT products and services to education for over 40 years.  They have developed, installed and managed, software, IT networks and services and classroom resources all specially designed for schools.

RM approached Leighton to produce a fully designed community theme which was to be built using Telligent, a social customer services, sales and marketing platform build on .Net.  They had a clear vision of how they wanted the community to appear and was able to supply style guides and assets containing core UI elements.  Their focus was on a clean and flat design using modern design guides such as a mega-menu navigation structure, hierarchical fonts and sizes, white space, solid colours and flat icons.

As Certified Partners and Certified Developers of Telligent we were perfectly placed to use our experience and skillset to complete the project. We initially started by working with RM to understand their requirements. We then took ownership of the designs and prepared the technical assets and applied them to the Telligent community theme. This opens up rich styled features such as Forums, Blogs, Wikis, Galleries and Widgets including User Settings and Admin Tools.  Separate CSS was created which would allow RM to create subsequent communities without impacting the RM Neon look and feel.

RM Neon

The project was managed using Agile methodology and took advantage of a number of techniques including frequent sprints designed to achieve concise objectives and maintain project impetus.  At Leighton we understand and value the importance of project communication and thrive to keep our Customers involved which allowed RM to be involved in daily and weekly progress meetings along with prompt project follow-up in the form of status and delivery reports.

The RM Neon Community went live in November and they had this to say about the project "Leighton are a great partner that really understands Agile delivery which enabled us to dovetail the work into our own development processes.  Working with Leighton meant we got the product we needed in the timescales we needed it".