Colleague spotlight: meet Lisa McCann
Quality engineering is often the unsung hero behind seamless digital experiences for users, helping to maintain the highest standards of reliability and accessibility.
In this month’s colleague spotlight, we sit down with Lisa McCann, Senior Quality Engineer at Leighton to learn more about her journey, what she does day-to-day, and the impact her work has on our customer projects.
I’m part of the ‘Manage’ project, where I work on the ancillaries team supporting one of our longest-standing customers, British Airways. As a Senior Quality Engineer, I develop and execute detailed test cases, which means thoroughly validating that the product behaves as expected across different scenarios. I also attend all Scrum ceremonies, where we plan, review progress, and refine requirements to ensure the team is aligned and sprint ready. A key part of my responsibility is also identifying gaps early and making sure requirements are clear and complete before development begins, reducing the risk of delays or missed functionality during testing.
I collaborate closely with developers throughout the testing process, as they are often the first people I turn to if something doesn’t look right or isn’t running smoothly, before raising a formal bug. Together, we work to resolve issues quickly and effectively.
Finally, I ensure the end-product meets the highest quality standards, including WCAG (web content accessibility guidelines) compliance. During the testing phase, I track and monitor results, report and communicate bugs, and provide feedback to help prevent similar issues from occurring in the future.
I’ve been at Leighton for six years, before joining I was made redundant from my previous role, where I worked in quality engineering in the energy industry. That experience gave me that chance to step back, take some time out, and think about what I wanted to do next. I knew I wanted a change that would challenge me in new ways and give me the opportunity to grow.
When I began looking, I had interviews for two roles, one with another Newcastle-based company and one with Leighton. My first interview was with that other company, but when I met the team at Leighton, it clicked straight away. They felt welcoming, genuine, and passionate about what they do, so it was clear to me that this was a company where people mattered just as much as the work.
Not long after my initial interview, I had the chance to meet with the customer I’d be working with. I got a great impression from the Product Owner, who took me out onto the floor to meet colleagues and explain their ways of working. He described the fast-paced environment, with two-week sprints, and that immediately drew me in.
I fell into the role more than anything. Before joining Leighton, I spent 18 years at EDF, where I started out as a temp doing data input. From there, I worked my way up, gaining experience across almost every area of customer services. I even worked as a floorwalker, supporting teams wherever it was needed.
Eventually, I was asked to join a new project that was focused on recovering un-billed revenue. Around the same time, I learned that a new internal system was being developed, and I put myself forward to get involved. That opportunity was a turning point, it gradually evolved into a testing role, and over time I became a test analyst. I stayed on that project for several years, eventually progressing into a Quality Engineer before finding myself in a senior role today.
One of the most important skills I’ve developed in my role is building a strong knowledge of learning how to adapt quickly to different systems and ways of working. The British Airways account is complex, which multiple platforms, processes, and stakeholders, and no two situations are ever the same. I’ve had to become comfortable with switching gears quickly, understanding how different systems interact, and recognising that what works in one area may not necessarily work in another.
Another important skill I’ve had to develop is active listening, knowing when to step back and let people finish what they’re saying, even if I already know something isn’t quite right. It’s about giving them the space to share their perspective, understand where they’re coming from, and then work together to find the right solution.
One project I’m particularly proud of is the Multi Cabin Upgrades project with British Airways. It generated a lot of positive feedback internally and helped to deliver significant revenue. When it went live, it created a real buzz across the business.
Previously customers could only upgrade one cabin at a time, for example, from economy to economy plus. If they wanted to upgrade further, for example to business or first class, they had to physically go to the airport. This was a limitation that created frustration for some customers.
The project changed that by making multi-cabin upgrades available online, giving travellers the flexibility to upgrade all the way through to premium cabins before they even get to the airport. It’s been a real game-changer for the customer experience and has provided BA with a new stream of revenue, which makes it especially rewarding to have been a part of.
The people I get to work with across both British Airways and Leighton. I’ve built strong relationships with colleagues over the years, and that sense of teamwork makes a big difference day to day.
I also really enjoy the versatility of the role. At the start of each month, we’ll often set clear goals, but things can change quickly. New priorities can come up, whether it’s a live bug, or more recently the work around some of our internal systems that’s required us to react fast with regression testing to make sure our flows still work properly. There are always curveballs thrown our way when we least expect them, but that keeps the role dynamic and engaging.
The flexibility we have as colleagues and the trust the business places in us to manage our work independently is a big positive. Leighton has always been a strong advocate for a healthy work-life balance, and that support makes a real difference day to day. It allows people to be productive and motivated while also having time for life outside of work, which is rare and something I really value.
I often look back with fond memories on events that bring us closer together as a company, like our company days or Christmas parties. Because most of our colleagues work remotely, day-to-day conversations usually happen through a screen on Teams. Seeing everyone face to face at these events really makes a difference.
I want to achieve more certifications, particularly around AWS. Leighton is excellent at investing in its colleagues and giving them the time and resources to grow their careers and broaden their learning, so gaining additional certifications and taking part in more courses is something I’m aiming for in the near future. It’s not just about the qualification itself, but about deepening my expertise so I can add more value to the projects I’m involved in.
Although I live in Sunderland and have a strong Mackem accent, I’m actually half Irish and half Cockney.
I love being outdoors and going on walks with my dog, Charlie. When I’m not walking my dog, I enjoy going away with friends and spending time with my family.
Something people might not know about my role is just how many different teams depend on us, and how much we rely on them in return. For example, if revenue management has an issue, it often bounces back to us. There are lots of moving parts, and smooth collaboration between teams is critical. A big part of our job is carrying our daily health checks using a traffic light system, if anything comes up amber or red, we know it’s going to have a knock-on effect, not just for us but for other teams too. It demonstrates how interconnected everything is, and how important it is to stay on top of things before they escalate.
It isn’t advice I’ve been given as such, but it’s definitely something I’d pass on to anyone less experienced: don’t take criticism personally. If someone doesn’t agree with your work, it’s usually for the greater good.
I learned this early in my career when I wrote my first test case. It was reviewed by the Project Lead and Product Owner and basically torn apart. At the time, it was tough to take, but looking back, I realise it was their way of showing me the right way to approach things. From that moment on, I understood the importance of taking feedback on board and using it to grow, rather than letting it knock my confidence.
My advice would be don’t be afraid to ask questions. When I first joined Leighton, I often worried about not understanding something straight away, but I quickly learned that people are always more than happy to help. Asking questions not only helps you pick things up fast, but it also shows a curiosity and a willingness to learn, both of which are so important when you’re starting out in this industry.
Quality engineering is often the unsung hero behind seamless digital experiences for users, helping to maintain the highest standards of reliability and accessibility.
In this month’s colleague spotlight, we sit down with Lisa McCann, Senior Quality Engineer at Leighton to learn more about her journey, what she does day-to-day, and the impact her work has on our customer projects.
I’m part of the ‘Manage’ project, where I work on the ancillaries team supporting one of our longest-standing customers, British Airways. As a Senior Quality Engineer, I develop and execute detailed test cases, which means thoroughly validating that the product behaves as expected across different scenarios. I also attend all Scrum ceremonies, where we plan, review progress, and refine requirements to ensure the team is aligned and sprint ready. A key part of my responsibility is also identifying gaps early and making sure requirements are clear and complete before development begins, reducing the risk of delays or missed functionality during testing.
I collaborate closely with developers throughout the testing process, as they are often the first people I turn to if something doesn’t look right or isn’t running smoothly, before raising a formal bug. Together, we work to resolve issues quickly and effectively.
Finally, I ensure the end-product meets the highest quality standards, including WCAG (web content accessibility guidelines) compliance. During the testing phase, I track and monitor results, report and communicate bugs, and provide feedback to help prevent similar issues from occurring in the future.
I’ve been at Leighton for six years, before joining I was made redundant from my previous role, where I worked in quality engineering in the energy industry. That experience gave me that chance to step back, take some time out, and think about what I wanted to do next. I knew I wanted a change that would challenge me in new ways and give me the opportunity to grow.
When I began looking, I had interviews for two roles, one with another Newcastle-based company and one with Leighton. My first interview was with that other company, but when I met the team at Leighton, it clicked straight away. They felt welcoming, genuine, and passionate about what they do, so it was clear to me that this was a company where people mattered just as much as the work.
Not long after my initial interview, I had the chance to meet with the customer I’d be working with. I got a great impression from the Product Owner, who took me out onto the floor to meet colleagues and explain their ways of working. He described the fast-paced environment, with two-week sprints, and that immediately drew me in.
I fell into the role more than anything. Before joining Leighton, I spent 18 years at EDF, where I started out as a temp doing data input. From there, I worked my way up, gaining experience across almost every area of customer services. I even worked as a floorwalker, supporting teams wherever it was needed.
Eventually, I was asked to join a new project that was focused on recovering un-billed revenue. Around the same time, I learned that a new internal system was being developed, and I put myself forward to get involved. That opportunity was a turning point, it gradually evolved into a testing role, and over time I became a test analyst. I stayed on that project for several years, eventually progressing into a Quality Engineer before finding myself in a senior role today.
One of the most important skills I’ve developed in my role is building a strong knowledge of learning how to adapt quickly to different systems and ways of working. The British Airways account is complex, which multiple platforms, processes, and stakeholders, and no two situations are ever the same. I’ve had to become comfortable with switching gears quickly, understanding how different systems interact, and recognising that what works in one area may not necessarily work in another.
Another important skill I’ve had to develop is active listening, knowing when to step back and let people finish what they’re saying, even if I already know something isn’t quite right. It’s about giving them the space to share their perspective, understand where they’re coming from, and then work together to find the right solution.
One project I’m particularly proud of is the Multi Cabin Upgrades project with British Airways. It generated a lot of positive feedback internally and helped to deliver significant revenue. When it went live, it created a real buzz across the business.
Previously customers could only upgrade one cabin at a time, for example, from economy to economy plus. If they wanted to upgrade further, for example to business or first class, they had to physically go to the airport. This was a limitation that created frustration for some customers.
The project changed that by making multi-cabin upgrades available online, giving travellers the flexibility to upgrade all the way through to premium cabins before they even get to the airport. It’s been a real game-changer for the customer experience and has provided BA with a new stream of revenue, which makes it especially rewarding to have been a part of.
The people I get to work with across both British Airways and Leighton. I’ve built strong relationships with colleagues over the years, and that sense of teamwork makes a big difference day to day.
I also really enjoy the versatility of the role. At the start of each month, we’ll often set clear goals, but things can change quickly. New priorities can come up, whether it’s a live bug, or more recently the work around some of our internal systems that’s required us to react fast with regression testing to make sure our flows still work properly. There are always curveballs thrown our way when we least expect them, but that keeps the role dynamic and engaging.
The flexibility we have as colleagues and the trust the business places in us to manage our work independently is a big positive. Leighton has always been a strong advocate for a healthy work-life balance, and that support makes a real difference day to day. It allows people to be productive and motivated while also having time for life outside of work, which is rare and something I really value.
I often look back with fond memories on events that bring us closer together as a company, like our company days or Christmas parties. Because most of our colleagues work remotely, day-to-day conversations usually happen through a screen on Teams. Seeing everyone face to face at these events really makes a difference.
I want to achieve more certifications, particularly around AWS. Leighton is excellent at investing in its colleagues and giving them the time and resources to grow their careers and broaden their learning, so gaining additional certifications and taking part in more courses is something I’m aiming for in the near future. It’s not just about the qualification itself, but about deepening my expertise so I can add more value to the projects I’m involved in.
Although I live in Sunderland and have a strong Mackem accent, I’m actually half Irish and half Cockney.
I love being outdoors and going on walks with my dog, Charlie. When I’m not walking my dog, I enjoy going away with friends and spending time with my family.
Something people might not know about my role is just how many different teams depend on us, and how much we rely on them in return. For example, if revenue management has an issue, it often bounces back to us. There are lots of moving parts, and smooth collaboration between teams is critical. A big part of our job is carrying our daily health checks using a traffic light system, if anything comes up amber or red, we know it’s going to have a knock-on effect, not just for us but for other teams too. It demonstrates how interconnected everything is, and how important it is to stay on top of things before they escalate.
It isn’t advice I’ve been given as such, but it’s definitely something I’d pass on to anyone less experienced: don’t take criticism personally. If someone doesn’t agree with your work, it’s usually for the greater good.
I learned this early in my career when I wrote my first test case. It was reviewed by the Project Lead and Product Owner and basically torn apart. At the time, it was tough to take, but looking back, I realise it was their way of showing me the right way to approach things. From that moment on, I understood the importance of taking feedback on board and using it to grow, rather than letting it knock my confidence.
My advice would be don’t be afraid to ask questions. When I first joined Leighton, I often worried about not understanding something straight away, but I quickly learned that people are always more than happy to help. Asking questions not only helps you pick things up fast, but it also shows a curiosity and a willingness to learn, both of which are so important when you’re starting out in this industry.
Quality engineering is often the unsung hero behind seamless digital experiences for users, helping to maintain the highest standards of reliability and accessibility.
In this month’s colleague spotlight, we sit down with Lisa McCann, Senior Quality Engineer at Leighton to learn more about her journey, what she does day-to-day, and the impact her work has on our customer projects.
I’m part of the ‘Manage’ project, where I work on the ancillaries team supporting one of our longest-standing customers, British Airways. As a Senior Quality Engineer, I develop and execute detailed test cases, which means thoroughly validating that the product behaves as expected across different scenarios. I also attend all Scrum ceremonies, where we plan, review progress, and refine requirements to ensure the team is aligned and sprint ready. A key part of my responsibility is also identifying gaps early and making sure requirements are clear and complete before development begins, reducing the risk of delays or missed functionality during testing.
I collaborate closely with developers throughout the testing process, as they are often the first people I turn to if something doesn’t look right or isn’t running smoothly, before raising a formal bug. Together, we work to resolve issues quickly and effectively.
Finally, I ensure the end-product meets the highest quality standards, including WCAG (web content accessibility guidelines) compliance. During the testing phase, I track and monitor results, report and communicate bugs, and provide feedback to help prevent similar issues from occurring in the future.
I’ve been at Leighton for six years, before joining I was made redundant from my previous role, where I worked in quality engineering in the energy industry. That experience gave me that chance to step back, take some time out, and think about what I wanted to do next. I knew I wanted a change that would challenge me in new ways and give me the opportunity to grow.
When I began looking, I had interviews for two roles, one with another Newcastle-based company and one with Leighton. My first interview was with that other company, but when I met the team at Leighton, it clicked straight away. They felt welcoming, genuine, and passionate about what they do, so it was clear to me that this was a company where people mattered just as much as the work.
Not long after my initial interview, I had the chance to meet with the customer I’d be working with. I got a great impression from the Product Owner, who took me out onto the floor to meet colleagues and explain their ways of working. He described the fast-paced environment, with two-week sprints, and that immediately drew me in.
I fell into the role more than anything. Before joining Leighton, I spent 18 years at EDF, where I started out as a temp doing data input. From there, I worked my way up, gaining experience across almost every area of customer services. I even worked as a floorwalker, supporting teams wherever it was needed.
Eventually, I was asked to join a new project that was focused on recovering un-billed revenue. Around the same time, I learned that a new internal system was being developed, and I put myself forward to get involved. That opportunity was a turning point, it gradually evolved into a testing role, and over time I became a test analyst. I stayed on that project for several years, eventually progressing into a Quality Engineer before finding myself in a senior role today.
One of the most important skills I’ve developed in my role is building a strong knowledge of learning how to adapt quickly to different systems and ways of working. The British Airways account is complex, which multiple platforms, processes, and stakeholders, and no two situations are ever the same. I’ve had to become comfortable with switching gears quickly, understanding how different systems interact, and recognising that what works in one area may not necessarily work in another.
Another important skill I’ve had to develop is active listening, knowing when to step back and let people finish what they’re saying, even if I already know something isn’t quite right. It’s about giving them the space to share their perspective, understand where they’re coming from, and then work together to find the right solution.
One project I’m particularly proud of is the Multi Cabin Upgrades project with British Airways. It generated a lot of positive feedback internally and helped to deliver significant revenue. When it went live, it created a real buzz across the business.
Previously customers could only upgrade one cabin at a time, for example, from economy to economy plus. If they wanted to upgrade further, for example to business or first class, they had to physically go to the airport. This was a limitation that created frustration for some customers.
The project changed that by making multi-cabin upgrades available online, giving travellers the flexibility to upgrade all the way through to premium cabins before they even get to the airport. It’s been a real game-changer for the customer experience and has provided BA with a new stream of revenue, which makes it especially rewarding to have been a part of.
The people I get to work with across both British Airways and Leighton. I’ve built strong relationships with colleagues over the years, and that sense of teamwork makes a big difference day to day.
I also really enjoy the versatility of the role. At the start of each month, we’ll often set clear goals, but things can change quickly. New priorities can come up, whether it’s a live bug, or more recently the work around some of our internal systems that’s required us to react fast with regression testing to make sure our flows still work properly. There are always curveballs thrown our way when we least expect them, but that keeps the role dynamic and engaging.
The flexibility we have as colleagues and the trust the business places in us to manage our work independently is a big positive. Leighton has always been a strong advocate for a healthy work-life balance, and that support makes a real difference day to day. It allows people to be productive and motivated while also having time for life outside of work, which is rare and something I really value.
I often look back with fond memories on events that bring us closer together as a company, like our company days or Christmas parties. Because most of our colleagues work remotely, day-to-day conversations usually happen through a screen on Teams. Seeing everyone face to face at these events really makes a difference.
I want to achieve more certifications, particularly around AWS. Leighton is excellent at investing in its colleagues and giving them the time and resources to grow their careers and broaden their learning, so gaining additional certifications and taking part in more courses is something I’m aiming for in the near future. It’s not just about the qualification itself, but about deepening my expertise so I can add more value to the projects I’m involved in.
Although I live in Sunderland and have a strong Mackem accent, I’m actually half Irish and half Cockney.
I love being outdoors and going on walks with my dog, Charlie. When I’m not walking my dog, I enjoy going away with friends and spending time with my family.
Something people might not know about my role is just how many different teams depend on us, and how much we rely on them in return. For example, if revenue management has an issue, it often bounces back to us. There are lots of moving parts, and smooth collaboration between teams is critical. A big part of our job is carrying our daily health checks using a traffic light system, if anything comes up amber or red, we know it’s going to have a knock-on effect, not just for us but for other teams too. It demonstrates how interconnected everything is, and how important it is to stay on top of things before they escalate.
It isn’t advice I’ve been given as such, but it’s definitely something I’d pass on to anyone less experienced: don’t take criticism personally. If someone doesn’t agree with your work, it’s usually for the greater good.
I learned this early in my career when I wrote my first test case. It was reviewed by the Project Lead and Product Owner and basically torn apart. At the time, it was tough to take, but looking back, I realise it was their way of showing me the right way to approach things. From that moment on, I understood the importance of taking feedback on board and using it to grow, rather than letting it knock my confidence.
My advice would be don’t be afraid to ask questions. When I first joined Leighton, I often worried about not understanding something straight away, but I quickly learned that people are always more than happy to help. Asking questions not only helps you pick things up fast, but it also shows a curiosity and a willingness to learn, both of which are so important when you’re starting out in this industry.
Quality engineering is often the unsung hero behind seamless digital experiences for users, helping to maintain the highest standards of reliability and accessibility.
In this month’s colleague spotlight, we sit down with Lisa McCann, Senior Quality Engineer at Leighton to learn more about her journey, what she does day-to-day, and the impact her work has on our customer projects.
I’m part of the ‘Manage’ project, where I work on the ancillaries team supporting one of our longest-standing customers, British Airways. As a Senior Quality Engineer, I develop and execute detailed test cases, which means thoroughly validating that the product behaves as expected across different scenarios. I also attend all Scrum ceremonies, where we plan, review progress, and refine requirements to ensure the team is aligned and sprint ready. A key part of my responsibility is also identifying gaps early and making sure requirements are clear and complete before development begins, reducing the risk of delays or missed functionality during testing.
I collaborate closely with developers throughout the testing process, as they are often the first people I turn to if something doesn’t look right or isn’t running smoothly, before raising a formal bug. Together, we work to resolve issues quickly and effectively.
Finally, I ensure the end-product meets the highest quality standards, including WCAG (web content accessibility guidelines) compliance. During the testing phase, I track and monitor results, report and communicate bugs, and provide feedback to help prevent similar issues from occurring in the future.
I’ve been at Leighton for six years, before joining I was made redundant from my previous role, where I worked in quality engineering in the energy industry. That experience gave me that chance to step back, take some time out, and think about what I wanted to do next. I knew I wanted a change that would challenge me in new ways and give me the opportunity to grow.
When I began looking, I had interviews for two roles, one with another Newcastle-based company and one with Leighton. My first interview was with that other company, but when I met the team at Leighton, it clicked straight away. They felt welcoming, genuine, and passionate about what they do, so it was clear to me that this was a company where people mattered just as much as the work.
Not long after my initial interview, I had the chance to meet with the customer I’d be working with. I got a great impression from the Product Owner, who took me out onto the floor to meet colleagues and explain their ways of working. He described the fast-paced environment, with two-week sprints, and that immediately drew me in.
I fell into the role more than anything. Before joining Leighton, I spent 18 years at EDF, where I started out as a temp doing data input. From there, I worked my way up, gaining experience across almost every area of customer services. I even worked as a floorwalker, supporting teams wherever it was needed.
Eventually, I was asked to join a new project that was focused on recovering un-billed revenue. Around the same time, I learned that a new internal system was being developed, and I put myself forward to get involved. That opportunity was a turning point, it gradually evolved into a testing role, and over time I became a test analyst. I stayed on that project for several years, eventually progressing into a Quality Engineer before finding myself in a senior role today.
One of the most important skills I’ve developed in my role is building a strong knowledge of learning how to adapt quickly to different systems and ways of working. The British Airways account is complex, which multiple platforms, processes, and stakeholders, and no two situations are ever the same. I’ve had to become comfortable with switching gears quickly, understanding how different systems interact, and recognising that what works in one area may not necessarily work in another.
Another important skill I’ve had to develop is active listening, knowing when to step back and let people finish what they’re saying, even if I already know something isn’t quite right. It’s about giving them the space to share their perspective, understand where they’re coming from, and then work together to find the right solution.
One project I’m particularly proud of is the Multi Cabin Upgrades project with British Airways. It generated a lot of positive feedback internally and helped to deliver significant revenue. When it went live, it created a real buzz across the business.
Previously customers could only upgrade one cabin at a time, for example, from economy to economy plus. If they wanted to upgrade further, for example to business or first class, they had to physically go to the airport. This was a limitation that created frustration for some customers.
The project changed that by making multi-cabin upgrades available online, giving travellers the flexibility to upgrade all the way through to premium cabins before they even get to the airport. It’s been a real game-changer for the customer experience and has provided BA with a new stream of revenue, which makes it especially rewarding to have been a part of.
The people I get to work with across both British Airways and Leighton. I’ve built strong relationships with colleagues over the years, and that sense of teamwork makes a big difference day to day.
I also really enjoy the versatility of the role. At the start of each month, we’ll often set clear goals, but things can change quickly. New priorities can come up, whether it’s a live bug, or more recently the work around some of our internal systems that’s required us to react fast with regression testing to make sure our flows still work properly. There are always curveballs thrown our way when we least expect them, but that keeps the role dynamic and engaging.
The flexibility we have as colleagues and the trust the business places in us to manage our work independently is a big positive. Leighton has always been a strong advocate for a healthy work-life balance, and that support makes a real difference day to day. It allows people to be productive and motivated while also having time for life outside of work, which is rare and something I really value.
I often look back with fond memories on events that bring us closer together as a company, like our company days or Christmas parties. Because most of our colleagues work remotely, day-to-day conversations usually happen through a screen on Teams. Seeing everyone face to face at these events really makes a difference.
I want to achieve more certifications, particularly around AWS. Leighton is excellent at investing in its colleagues and giving them the time and resources to grow their careers and broaden their learning, so gaining additional certifications and taking part in more courses is something I’m aiming for in the near future. It’s not just about the qualification itself, but about deepening my expertise so I can add more value to the projects I’m involved in.
Although I live in Sunderland and have a strong Mackem accent, I’m actually half Irish and half Cockney.
I love being outdoors and going on walks with my dog, Charlie. When I’m not walking my dog, I enjoy going away with friends and spending time with my family.
Something people might not know about my role is just how many different teams depend on us, and how much we rely on them in return. For example, if revenue management has an issue, it often bounces back to us. There are lots of moving parts, and smooth collaboration between teams is critical. A big part of our job is carrying our daily health checks using a traffic light system, if anything comes up amber or red, we know it’s going to have a knock-on effect, not just for us but for other teams too. It demonstrates how interconnected everything is, and how important it is to stay on top of things before they escalate.
It isn’t advice I’ve been given as such, but it’s definitely something I’d pass on to anyone less experienced: don’t take criticism personally. If someone doesn’t agree with your work, it’s usually for the greater good.
I learned this early in my career when I wrote my first test case. It was reviewed by the Project Lead and Product Owner and basically torn apart. At the time, it was tough to take, but looking back, I realise it was their way of showing me the right way to approach things. From that moment on, I understood the importance of taking feedback on board and using it to grow, rather than letting it knock my confidence.
My advice would be don’t be afraid to ask questions. When I first joined Leighton, I often worried about not understanding something straight away, but I quickly learned that people are always more than happy to help. Asking questions not only helps you pick things up fast, but it also shows a curiosity and a willingness to learn, both of which are so important when you’re starting out in this industry.
